Help

We’re happy to help you with any query you may have. Below you will find answers to the most frequently asked questions. If you can’t find the answer you were looking for please send us an email at: support@sourcebook.eu. When contacting us please give us as much information about your query as possible. Thank you!

What is Sourcebook

Sourcebook is an online networking service for the fashion industry connecting you with all trades of the fashion supply chain as well as industry experts and offering you in-depth business advice. For more information please go to ABOUT US

How can I benefit from using Sourcebook?

The Sourcebook platform is devoted to connect, collaborate and update.  By creating a profile on Sourcebook you can search for other members and their services, connect with potential business partners on a scale tailored to your production requirements. 
You can discover established garment manufacturers and suppliers for ladies, mens, or childrenswear as well as crafters, textile or repairing specialists. 
On top of that Sourcebook offers cutting edge seminars, consultation and workshops dealing with all topics of the fashion trade. If you would like more information regarding consultations please contact marte@sourcebook.eu.  There will be more updates for new workshops here soon.

Can you break down the different services Sourcebook hast to offer?

REACH OUT TO MEMBERS: Find industry experts, Search for suppliers, companies, product groups, craftspeople, materials, specialists, etc.  
Create your profile and introduce yourself, your skill and your services to potential clients. 
Change or update your profile as you wish and include documents, videos, and images for up and downloading.

INQUIRIES AND ORDERS: Transform business contacts into business partnerships, start inquiring and place orders to develop joint projects. Post projects on your profile and add documents, videos, and images for up and downloading.

READ OR POST NEWS: Update the network with your recent activities or new achievements regarding your business and read the latest trade news. You can register your interests with the Notification Center and receive updates of events, jobs or projects tailored to your categories.

INCREASE YOUR KNOWLEDGE: we compile and structure training workshop with topics concerning professionalism within the fashion industry as well as future developments in fashion such as fashion wearables and sustainability.  Our industry experts will give you in-depth advice and we will hold physical events for you to exchange ideas with fashion’s finest specialists.

EVENT PLANNER. Receive updates and information about major textile events, trade fairs, competitions, exhibitions and shows of the fashion year as well as selected member events! You can simply download the planner to coordinate with your personal calendar.

CONNECT GLOBALLY
The Sourcebook platform joins forces with leading European trade networks and associations. The English version will be available from October 2015. In 2016 we will work on a polish version in cooperation with the International Centre for Design (IDZ).

MANAGE REFERENCES AND BUILD UP A PORTFOLIO: you can communicate successful business relationships and end results within the network to potential new clients by using the handshake reference system. By adding documents, videos or images you can create a portfolio on your profile.

ORGANISE PROJECTS
You can create and manage inquiries, orders or deliveries by using our online document templates. You can prepare and track the production process with documents from the Technical Package. Please see our Factsheet for a detailed overview of all services and tools provided.

How much does it cost?

Membership to the Sourcebook network is free! If you would like to become a Sourcebook Partner please get in touch to find out more.

How secure is my personal data?

Protecting your personal data is of great importance to us. All personal related information and contents are SSL (Secure Socket Layer) coded which ensures that your personal data can only be transferred over the internet in encrypted form and decrypted only by our servers. 

Where can I find the terms & conditions?

There's a link to our terms and conditions in the footer menu under Info.

How long does it take for changes to be displayed?

Changes can take up to 15 minutes to show.

What are tags and how do I tag?

Tags are descriptive terms and help the other members to find you quicker, 
For example if you are looking for a tailor for sportswear in Berlin you simply need to key in the tags tailor, sportswear, Berlin into the search box. Tags need to be separated by commas. 

How do I set up an inquiry?

Under orders and inquiries you can set up orders. You might be looking for a garment manufacturer for your collection or someone who can print T-shirts or you might need someone with a special type of sewing machine e.g. for cover seams. 
Under the category orders and inquiries you can set up specific titles, text and tags for your search or inquiry. Don’t  forget to save your search after setting up, scroll down for the save button.  Add tags in the tag box to your search to maximise your hits. 
Tags are buzzwords and help the other members to find you quicker, 
For example if you are looking for a tailor for sportswear in Berlin you simply need to key in the tags tailor, sportswear, Berlin into the search box. Tags need to be separated by commas. 

How do I set up my profile?

After successfully registering on Sourcebook you can edit your profile. A dropdown menu will automatically open when hovering your cursor over the my profile text.
Choose edit my profile from the dropdown menu and another window will open for you to manage your professional data. On the left side you will find the categories: profession, experience, references, equipment, collaborations, contact details, links and personal information. Under general information you change and renew basic information about you and your business. Please make sure to update your profile on a regular basis. 

I forgot my password. How do I sign in?

You can retrieve your password by clicking ‘’Forgot Password’ on Sourcebook Login page. Once you have submitted the requested information, a link for your new password will be delivered to you via the email address you have registered for your Sourcebook account. It is important to log out first to be able to use the link!  Please check your junk and spam folders if you don’t receive the link in your regular email inbox. 

How can I complete or change my profile?

You can change your profile here. For more information on how to change my profile go to question: How do I set up my profile?

How can I delete my profile?

If you don't think you'll use Sourcebook again, you permanently delete your account under general information. A dropdown menu will automatically open when hovering your cursor over the my profile text. Choose edit my profile from the dropdown menu and another window will open for you to manage your professional data. Click on general data button on the left hand side and scroll down to delete account. You will be asked to confirm for your account to be permanently deleted in a separate pop up message. 
Please keep in mind that you won't be able to reactivate your account or retrieve any of the information you've added. 

Do I have to answer all profile questions?

You are free to choose how much information you want to feature on your profile. Some questions will only apply to specific professional groups. For example if you are a fashion designer you don’t need to add anything under equipment and so on. Please bare in mind that the more information you provide about yourself or your business the better you can advertise yourself and the easier it will be for others to find you!

What is a claim?

A claim is a short statement that is used in advertising or marketing. It addresses a positive aspect of your product / service or gives a brief summary of the benefit to be gained from use of your product / service. A claim describes the essence of the nature of your business and can be part of your logo. 

Who can use Sourcebook?

Sourcebook is a networking platform for all trades of the fashion supply chain e.g. textile industry, creative industry, small and large scale garment production, fashion suppliers and agencies, co-sewing spaces, leather manufacturers, tailors, pattern cutters, milliners, shoe makers, saddlers, pleaters and printers, embroidery and knitting specialists, weaver, photographers, etc.

You have more questions or want to leave some feedback?

We'd love to hear from you! Your constant feedback helps us to make necessary improvements. Please send us an email at: support@sourcebook.eu. Thank you!